Privacy Policy

Last updated on May 15th 2025

1. This privacy policy sets out how "ExcelExam.com" uses and protects any information that you give "ExcelExam.com" when you visit their website and/or agree to purchase from them.
2. "ExcelExam.com" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
3. "ExcelExam.com" may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are aware of any changes.

Information We May Collect

1. Personally Identifiable Information: We collect your name and email address during account creation or login to manage your account and subscription.
2. Authentication Information: We securely store passwords to facilitate user authentication.
3. Financial and Payment Information: Payments are processed via a third-party service "Rozor Pay" , and we do not store or process your payment information directly.
4. Web History: We collect and store user activity, such as search or video summary history, to enhance the user experience.
5. Demographic information such as preferences, and interests, if required
6. Other information relevant to customer surveys and/or offers

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

1. Internal record keeping
2. Improving our products and services
3. Sending periodic promotional emails about new products, special offers, or other information that may be of interest, using the email address you have provided.
4. Contacting you for market research purposes, which may include communication via email, phone, fax, or mail.
5. Customizing the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable measures.

How We Use Cookies

1. A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or notifies you when you visit a particular site. Cookies allow web applications to respond to you as an individual by tailoring their operations to your preferences.
2. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and the data is removed from the system afterward.
3. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if preferred. This may prevent you from taking full advantage of the website.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

1. Look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes when filling in a form on the website.
2. If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by contacting us via email.

We will not sell, distribute, or lease your personal information to third parties without your permission or unless required by law. We may use your personal information to send you promotional information about third parties if you have opted for this.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us at the address provided below. We will promptly correct any incorrect information.

Contact Us: Chikkathogur Main Road, Basapura, Bengaluru, Karnataka, 560100 Email: admin@ExcelExam.com